What you should do and what you want to actually do are often very different things. Even if the advice we’ve been given is spot on, the fact that we have been told we ‘should’ do is often the very reason we don’t follow the advice. There is something irritating to be told we should be doing something. It implies that we are not doing something and that the other person is wiser that we are. Who are they to think they know better and exactly what will work for us?
One of the big pieces of communicating is putting across your ideas, suggestions, or advice while letting the other person decide for themselves how, and/or if, it will work for them. It then becomes their decision, their action.
So, here are few tips to get across your idea, suggestion, advice without 'shoulding' people?
- Perhaps start with, “I’ve got an idea for you.” This way you are only putting out an idea and it is for them to contemplate and understand if and how it will work.
- Maybe you could say, “Can I make a suggestion here?” Again, you are putting across that you have something to offer and you want to get their permission whether they want to hear it. People rarely refuse this polite offer.
- The technique of thinking aloud, “hmmm, that’s a tough problem, now I wonder if…” is also a nice way to offer advice. First, you are empathizing that they have a difficult issue. Second, the thinking aloud approach is non-confrontational and gives them the respect to be the one who chooses to take the advice.
Stay healthy & well,
Lisa
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